Frequently Asked Questions
See below for helpful answers to some of our Frequently Asked Questions:
Our Adoption Center Hours are 12 pm to 7 pm. Open every day, Monday through Sunday, except some major holidays.
All guests interested in meeting one of our pets must provide SAHS staff with a valid photo ID, be a minimum of 18 years of age, and provide an Acceptable Proof of Residence, please refer to the list provided by the Adoption Team. Before applying to adopt, we ask all visitors to first socialize with the pet for at least 20 minutes to help ensure compatibility. When you’re ready to move forward with the adoption process, kennel staff will direct you to the front lobby where you will complete an application and sit with an adoption counselor for review.
We would like you to have the opportunity to get to know our pets before they get to know yours. For the safety of your pet(s) and ours, we suggest that you please leave your pet(s) at home. Please speak with our staff about setting up a dog introduction.
Depending on the number of applications pending, the wait to meet with an adoption counselor can range between 30 minutes to 2 hours. Depending on wait time, we are currently utilizing text message alerts for visitors who wish to leave our campus while they wait.
Adoption fees adult dogs and cats – $75
Adoption fees puppies and kittens – $150
Fees vary for our Guardian Angel and Ambassador pets.
Dogs – Adoption fee includes spay/neuter surgery, first set of vaccinations, microchip, de-wormer, flea and heartworm prevention, complimentary wellness exam and follow-up care (within 14 days of adoption) at any VCA Animal Hospital.
Cats – Adoption fee includes spay/neuter surgery, first set of vaccinations, microchip, de-wormer, flea prevention, complimentary wellness exam and follow-up care (within 14 days of adoption) at any VCA Animal Hospital.
All dogs coming into our shelter need to be up to date on their vaccinations (rabies, DAPP, bordetella). Please bring your vaccination record. We would like you to have the opportunity to get to know our pets before they get to know yours. For the safety of your pet(s) and ours, we suggest that you please leave your pet(s) at home. Please speak with our staff about setting up a dog introduction.
The City of SA limits the number of pets that a person can own up to 5 dogs or 8 cats or a combination of the two that equals 8.
Due to the fact that we do not euthanize for space we ask that you email and make an appointment to bring the animal in. See our receiving info on how to proceed.
Please see our receiving info on how to proceed! Also, you might want to take a look at our lost/found information.
Please read through our volunteer information.
Low-cost spay/neuter surgeries are performed by the SAHS surgery team and performed at the SAHS, 4804 Fredericksburg Rd. Please read through our spay/neuter information.
Yes, we offer them at the SAHS at 4804 Fredericksburg Rd! For hours of operation and services provided please see our Wellness Clinic info.
Yes. A no kill shelter saves both healthy and treatable dogs and cats with euthanasia reserved only for unhealthy and untreatable animals. We have a 98.1% save rate (2022).
Please read through our Lost & Found information.
Click here for information about our next Camp Humane. Please see our Camp Humane FAQ for all Camp Humane related questions. For more information about our Educational Programs click here.
Our intake space is limited. The San Antonio Humane Society never euthanizes animals for time or intake space. Receiving is done via appointments only. See our receiving info for all our intake information.
Yes please read about our transfer program.
SAHS will not be renting our education room until further notice. For updates click here.
As a local nonprofit, we are not affiliated with the Humane Society of the United States (HSUS). We do not receive funding from the federal government, the HSUS, or the American Society for the Prevention of Cruelty to Animals (ASPCA).
Many people believe that the SAHS is affiliated with and receives funds from the HSUS, however this isn’t the case. The HSUS are a national animal protection organization that advocate for many humane societies and thrive to prevent animal cruelty for a wide variety of animals by passing and improving humane laws; whereas the SAHS is a non-profit no-kill organization that protects and improves the lives of dogs and cats of San Antonio and its surrounding areas by providing shelter, care, adoption, rescue, spay and neuter programs, and community education.
You must make your donation by December 31. Putting the check in the mail to the charity constitutes payment. A contribution made on a credit card is deductible in the year it is charged to your credit card, even if payment to the credit card company is made in a later year. Source:
Do you wish to plan an event to benefit the San Antonio Humane Society or would like the San Antonio Humane Society to attend your function? Please fill out this form.
Note: We need to have the info one month before the event is to take place! Thanks.
Yes we do, you can read the Donor Privacy Policy here.
