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Frequently Asked Questions (FAQ)

General Questions

What are your office hours?

Our Adoption Center Hours are 12 pm to 7 pm. Open every day, Monday through Sunday, except major holidays. Christmas Eve and New Years Eve we close at 4pm.

What is the process for adopting a pet?

After you've found the pet you would like to adopt, we ask you spend 20-30 minutes with the pet to make sure he/she is your perfect companion. When you're sure this is the pet for you, let the kennel staff know. They will place an "adoption pending" tag on the pet's kennel and give you a paper with the pet's name and ID number to take to the front desk. After presenting the paper to the front desk Adoption Counselors, they will give you an application to complete and return to them. A counselor will sit down with you as soon as possible to review your application and talk with you about the pet you've chosen to adopt. For other Adoption FAQ click here.

What are the adoptions fees?

Adoption Fees dogs: $45-$130
Adoption Fees cats: $30-$65

- Dogs
This adoption fee includes: spay/neuter surgery, first set of vaccinations, microchip, de-wormer, flea and heartworm prevention, collar, tag, complimentary wellness exam within the first 5 days of adoption, 14 day complimentary follow up care at any VCA animal hospital, 30 days 24PetWatch Pet Insurance, and a free (after mail-in-rebate sent by SAHS staff) bag of Purina Pro Plan pet food.

- Cats
This adoption fee includes: spay/neuter surgery, first set of vaccinations, microchip, fiv/felv test, de-wormer, flea prevention, collar, tag, complimentary wellness exam within the first 5 days of adoption, 14 day complimentary follow up care at any VCA animal hospital, 30 days 24PetWatch Pet Insurance, and a free (after mail-in-rebate sent by SAHS staff) bag of Purina Pro Plan pet food.

Is there any limit on the number of animals I can adopt?


The City of SA limits the number of pets that a person can own to 5 dogs or 8 cats or a combination of the two that equals 8.

If I adopt a pet and it doesn't work out can I bring it back?


We will always take our animals back. Due to the fact that we do not euthanize for space we ask that you call and make an appointment to bring the animal in.

How can I volunteer?


Please read through our volunteer information.

I want to spay/neuter my dog/cat, can you help me?


Please read through our spay/neuter information.

Are you a no kill shelter?


Yes. A no kill shelter saves both healthy and treatable dogs and cats with euthanasia reserved only for unhealthy and untreatable animals. We have a 96% save rate.

What do I do if I lost my pet?


Please read through our Lost & Found information.

How can I sign up for Camp Humane?


Please see our Camp Humane FAQ for all Camp Humane related questions.

I found a stray or I can no longer care for my pet, can I take him/her to the SAHS?


As our intake space only becomes available through the previous day’s adoptions, we can never predict how much space will be available for the next receiving day. The San Antonio Humane Society never euthanizes animals for time or intake space. Receiving is done on a first come, first serve. See our Receiving info for days and times we do intake here at the SAHS.

Do you transfer animals from other shelters?


Yes please read about our transfer program.

Can I rent the SAHS Educational room?


Yes you can, click here for info on who to contact.

Do you receive Federal or State funds?


No. The San Antonio Humane Society is a non-profit no kill organization that relies entirely on donations, grants and self generated revenue to operate.

Is the SAHS affiliated with the Humane Society of the United States (HSUS) or The American Society For The Protection Of Cruelty To Animals (ASPCA)?


Many people believe that the SAHS is affiliated with and receives funds from the HSUS and the ASPCA, however this isn’t the case.  The HSUS and ASPCA are national animal protection organizations that advocate for many humane societies and thrive to prevent animal cruelty for a wide variety of animals by passing and improving humane laws; whereas the SAHS is a non-profit no-kill organization that protects and improves the lives of dogs and cats of San Antonio and its surrounding areas by providing shelter, care, adoption, rescue, spay and neuter programs, and community education.

What is the deadline for making charitable donations to reduce my tax bill?


You must make your donation by December 31. Putting the check in the mail to the charity constitutes payment. A contribution made on a credit card is deductible in the year it is charged to your credit card, even if payment to the credit card company is made in a later year. Source: Charity Navigator

What do I do if I want to sponsor or plan an event that benefit the SAHS?


Do you wish to plan an event to benefit the San Antonio Humane Society or would like the San Antonio Humane Society to attend your function? If so, please fill out this form and e-mail it to sphippen@SAhumane.org Note: We need to have the form one month before the event is to take place! Thanks.

Do you have a Donor Privacy Policy?


Yes we do, you can read the Donor Privacy Policy here.

 

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Tex aka Zelda
Tex
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