A Message from the Volunteer Coordinator
Thank you for your interest in the San Antonio Humane Society (SAHS) Volunteer Program! Volunteers are vital in helping us continue our mission to improve the lives of dogs and cats in our community by providing shelter, care, adoption, rescue, spay/neuter programs, and community education.
Before registering for an orientation, please review the following information to ensure our program is the right fit for you.
- Volunteer Capabilities Overview
- Volunteer Handbook
We understand your time is valuable and we appreciate that you’re thinking about spending some of it with us!
About Our Programs
SAHS General Volunteer Program
The SAHS General Volunteer Program offers individuals a variety of volunteer opportunities. Examples include:
Adoption Team:
Adoption Team Volunteers provide direct support to our Adoption Staff by helping with general administrative tasks like answering and returning phone calls, responding to emails, greeting guests, and scanning or filing paperwork. Volunteers can also assist the Adoption Staff at adoption events on and off-campus. Volunteers can even train to become Volunteer Adoption Counselors.
Animal Behavior & Enrichment Team:
Animal Behavior Team volunteers get the opportunity to work directly with our pets and our Animal Behavior Evaluator/Trainer. Volunteers will help ensure daily animal enrichment is provided to all pets in the form of daily walks, socialization, playgroups, and enrichment treats/activities.
Animal Care Team:
Animal Care Team Volunteers assist the Animal Care staff with the daily care, cleaning, and feeding, of our shelter pets. Don’t worry, volunteers also get to spend some quality time with the pets once the cleaning is done!
Animal Health Team:
Volunteers in the Animal Health Team help our Medical Staff with the daily care, cleaning, and feeding of pets that are not yet ready for adoption. These could be pets that have just come into the shelter or pets that are receiving medical care for illnesses or injuries. Volunteers can also assist the staff with general administrative duties like scanning and filing paperwork or data entry. If you are interested in earning hours and gaining experience to use on an application to a veterinary technology program, like the Palo Alto Vet Tech Program, this is the team to join!
Community Outreach Team:
Community Outreach Volunteers work directly with the Volunteer Coordinator to engage the community. Volunteers can learn how to set up and manage information booths, Volunteer for a Day programs, campus tours, and assist with general administrative tasks.
Development & Donor Relations Team:
Development & Donor Relations volunteers work directly with our Development & Donor Relations staff to ensure all of our donors receive the personalized thanks they deserve. Volunteers help our staff make thank you calls and help us fold, stamp, and mail thank you letters to our donors. Volunteers also help the staff at special events like our annual Friends for Life Luncheon!
Humane Education Team:
Education is an essential part of our mission at the SAHS. Education Team volunteers will work side by side with our Certified Humane Education Specialists by assisting with Camp Humane, the Tales for Tails reading program, and helping lead campus tours.
Public Relations Team:
Breaking Mews! Our Public Relations Team needs support with media appearances, paparazzi (photography/videography), and graphic design. Help our pets look purr-ty through our dif-fur-ent creative outlets with PR!
Program Requirements
Individuals must be a minimum of 16 years of age to be accepted into the SAHS General Volunteer Program.
Individuals between the ages of 16 and 17 will be required to have their parents sign volunteer release forms.
Applicants 18 years and older will be required to complete a background check.
- If you have concerns about your ability to pass a background check please contact volunteer@sahumane.org.
- The fee for this service is $15.50 and is paid directly to the background check company.
Volunteer Opportunities & Time Commitments
Volunteer opportunities are available between 7 am & 7 pm every day except for major holidays. The SAHS offers two types of volunteer opportunities, shifts & timeslots.
- Shifts are determined by the supervisor requesting volunteer assistance. Shift start and end times are set and require the volunteer to be available for the entire duration of the shift. Shifts can range anywhere from 1 - 4 hours in length.
- Timeslots are more flexible. They don’t have a set start or end time. Volunteers can set their own start and end times within the timeslot set for the day by the volunteer coordinator.
- All opportunities, regardless of type, have set limits on the number of volunteers able to register for the same day & time.
- Volunteers are asked to commit to volunteering at least once a month to remain active.
How to get started
- Register for a Volunteer Orientation
- Space is limited so be sure to register early.
- Individuals are required to pay a $15 fee when registering to reserve their seats. This fee helps the SAHS offset the cost of volunteer software, insurance, and supplies. (This is a separate fee from the $15.50 background check fee)
- An account must be created and a ticket must be purchased individually for each person attending orientation.
- Check your inbox for a confirmation email from the Volunteer Coordinator. This email will contain the links you’ll need to:
- Update your volunteer profile in GivePulse
- Submit your background check (18+)
- You will not be able to attend orientation if your background check is not in process.
- You will not be given your volunteer shirt and badge unless your background check is complete.
Upcoming General Volunteer Orientations
Dates for next month's orientations will be released after all orientations for the current month have passed. If none of the current dates work for you, please check back then.
Court Mandated Community Service
Court-Mandated volunteer applications are approved on a case-by-case basis by the Volunteer Coordinator. Individuals volunteering at the San Antonio Humane Society (SAHS) for court-appointed hours are considered temporary volunteers and will have no animal interaction while volunteering. Court-ordered community service volunteers will be assisting SAHS staff members with different tasks such as cleaning kennels, spraying yards, wiping down windows, and any other related assignments.
Requirements
Court Mandated Community Service hours are available at the SAHS for individuals needing to complete hours for minor traffic violations only.
Individuals must be a minimum of 16 years of age to be accepted.
Individuals between the ages of 16 and 17 will be required to have their parents sign volunteer release forms.
Applicants 18 years and older will be required to complete a background check.
- If you have concerns about your ability to pass a background check please contact volunteer@sahumane.org.
- The fee for this service is $15.50 and is paid directly to the background check company.
How to get started
- Email volunteer@sahumane.org with the following information. Emails that do not contain all of the requested information will not receive a reply.
a. Full Name
b. Age
c. What you were charged with
d. Number of hours needed
e. Date by which the hours need to be completed
- Check your inbox for an email from the Volunteer Coordinator. This email will let you know if your application was approved or denied. If approved, the email will contain the links you’ll need to:
a. Pay your volunteer fee
b. Set up your volunteer profile in GivePulse
c. Submit your background check (18+)
d. Submit your parent/guardian release forms
e. Register for a campus walkthrough
President’s Volunteer Service Award

The San Antonio Humane Society (SAHS) is proud to announce the availability of the President’s Volunteer Service Award, a prestigious national honor offered in recognition of volunteer commitment. Established in 2003, this award is given by the President of the United States and honors individuals who have demonstrated a sustained commitment to volunteer service over the course of 12 months. As a Certifying Organization of the President’s Volunteer Service Award, the SAHS can nominate potential recipients and distribute the Award to those who meet or exceed the Award criteria.
Eligibility
Hours are measured over a 12-month period (Oct. 1 - Sept. 30) and awards are designated based on cumulative hours. The awards are offered in multiple levels and are designed to recognize each milestone of your service achievement. Levels include bronze, silver, gold and the highest honor, the President’s Lifetime Achievement Award for those who contribute more than 4,000 hours of service in their lifetime.

Along with the ultimate honor of presidential recognition, recipients may receive a personalized certificate, an official pin, medallion or coin, and a congratulatory letter from the President of the United States.