* IMPORTANT: Until further notice we are doing intake by appointment ONLY! No walk ups! We do NOT intake feral cats.
To schedule an appointment, please email our intake team via receiving@SAhumane.org and include photos and as much information as possible.
The San Antonio Humane Society (SAHS) the only large public intake shelter in San Antonio to have regularly scheduled intake days for individuals attempting to find placement for owned, lost, or stray pets. We are a nonprofit, no-kill organization that does not euthanize for space. We regularly operate near or at capacity. This means we are only able to receive dogs and cats as others are adopted and space becomes available.
In order to be eligible for intake, all surrendered pets must be at least 8 weeks old, weigh at least 2 pounds, and be friendly. Additionally, in order to protect our animal population from potential contagious diseases, your surrendered pet must also be free of any nasal discharge, eye discharge, and hair loss.
All animals are vaccinated upon intake, and will be spayed/neutered before going home to their new adopters. All potential pet owners are screened and interviewed prior to adoption in order to find the best fitting home for every pet.
Intake procedure and fees depend on the species, weight, and age of the pet.
Click links below for intake procedures for your pet (until further notice we are doing intake by appointment ONLY!):
In order to help offset the cost of pet care while in the shelter, we require a receiving fee at the time of surrender. This fee is based on the pet’s age, species, and any additional required testing.
Puppies/Kittens 3.5 months of age and under: $35/appointment Puppies/Dogs 4 months of age and over: $35 Kittens/Cats 4 months of age and over: $35
Additional Fees: Required Parvo Test for puppies under 1 year old: $27.50/test (pricing varies for litters)
Are appointments required to surrender a pet? Yes!
Appointments are required if you are attempting to Return a pet, Transfer an animal from another organization, or Surrender a pet. See below for contact info. Please note, an e-mail request does not guarantee an appointment or intake.
Returning an animal previously adopted from the SAHS?
Please contact our intake team by emailing receiving@SAhumane.org and include the microchip number or the animal ID at the time of adoption. Please provide a detailed reason why you are returning your pet in your email request.
Please email receiving@SAhumane.org and follow the instructions included in the auto-response.
In order to be eligible for intake, all surrendered pets must be at least 8 weeks old and weigh at least 2 pounds. Additionally, in order to protect our animal population from potential contagious diseases, your surrendered pet must also be free of any nasal discharge, eye discharge, and hair loss.
Specific circumstances for cats! Any declawed cat can only be taken in under these circumstances: - The cat MUST be friendly. - The owner MUST be able to reclaim if the cat starts having difficulty adapting to the shelter.
Any female cat 7-9 lbs or over, and male cat over 10 lbs can only be taken in under these circumstances: - The cat MUST be friendly. - The owner MUST be able to reclaim if the cat starts having difficulty adapting to the shelter. - We MUST have room in a sunroom.
Why is this rule in effect: Large cats have difficulty fitting into the cat kennels in the shelter. All cats need a certain amount of room to move comfortably and need room away from their litterbox, room to hide, and room to stretch out and climb. Our kennels do not accommodate these larger cats. Therefore we MUST have room available in a sunroom in order to be able to take them. We won't subject these cats to more stress than necessary.
Please be aware: space is limited! We strongly suggest arriving early. If all intake space has been filled before your animal is evaluated, you must try again on the next receiving day or consider another shelter for receiving.
Those looking to surrender medium to large breed dogs over 20lbs must have an appointment in order to be considered. Please email receiving@SAhumane.org and follow the instructions included in the auto-response. An e-mail request does not guarantee intake.
In order to protect our animal population from potential contagious diseases, the pet you’re attempting to surrender must be free of any nasal discharge, eye discharge, hair loss, rashes, and scabs. They must also be able to pass a basic temperament test. This means the pet must be able to live with other dogs and be non-aggressive towards animals or humans.
If you are attempting to RETURN a pet previously adopted from the SAHS, please contact our intake team by emailing receiving@SAhumane.org and include the microchip number or the animal ID at the time of adoption. Please provide a detailed reason why you are returning your pet in your email request.
Intake Surrender Forms
To help ensure your visit runs as smoothly and quickly as possible, please download and fill out the proper forms below before arriving at the shelter:
The SAHS is committed to providing a safe and respectful environment for all of our employees, pets and community. Please be respectful to our staff that are working diligently to fulfill our mission and support our community. As always, we thank you for your patience during this time.
