Surrendering a Pet - Receiving/Intake
* Please note:
Out of an abundance of caution and in order to ensure the safety and health of our staff, volunteers and members of our community, we are CLOSED for intake (we do a limited intake by appointment as space allows), as well as to the general public until further notice due to the COVID-19!
- Please email our intake team via receiving@SAhumane.org and include photos and as much information as possible.
The San Antonio Humane Society (SAHS) the only large public intake shelter in San Antonio to have regularly scheduled intake days for individuals attempting to find placement for owned, lost, or stray pets. We are a nonprofit, no-kill organization that does not euthanize for space. We regularly operate near or at capacity. This means we are only able to receive dogs and cats as others are adopted and space becomes available.
In order to be eligible for intake, all surrendered pets must be at least 8 weeks old, weigh at least 2 pounds, and be friendly. Additionally, in order to protect our animal population from potential contagious diseases, your surrendered pet must also be free of any nasal discharge, eye discharge, and hair loss.
All animals are vaccinated upon intake, and will be spayed/neutered before going home to their new adopters. All potential pet owners are screened and interviewed prior to adoption in order to find the best fitting home for every pet.
Intake procedure and fees depend on the species, weight, and age of the pet.
Click links below for intake procedures for your pet:
- Puppies & Small Dogs (Under 20lbs)
- Medium to Large Dogs (Over 20lbs)
- Cats & Kittens
- Returning an SAHS Adopted Pet?
- Transferring a Pet from another Animal Organization?
In order to help offset the cost of pet care while in the shelter, we require a receiving fee at the time of surrender. This fee is based on the pet’s age, species, and any additional required testing.
Puppies/Kittens 3.5 months of age and under: $35/appointment
Puppies/Dogs 4 months of age and over: $35
Kittens/Cats 4 months of age and over: $35
Required Parvo Test for puppies under 1 year old: $27.50/test (pricing varies for litters)
Appointments are only required if you are attempting to Return a pet, Transfer an animal from another organization, or Surrender a dog over 20lbs. See below for contact info. Please note, an e-mail request does not guarantee an appointment or intake.
Intake Surrender Forms
To help ensure your visit runs as smoothly and quickly as possible, please download and fill out the proper forms below before arriving at the shelter:
Stray Surrender Form
Owned Cat Surrender Form
Owned Dog Surrender Form